Immediate Support Services
Crossing Bridges does not provide immediate crisis support. If you need help now or need medical attention, here are some options – contact a crisis or support line, call 911, or go to the closest emergency department.
What Support Lines Can I Call?
Get Immediate Help.
If you need help now, but aren’t in immediate danger, you can reach out to a free crisis or support line.
- Phone: 1-800-668-6868
- Text: Text CONNECT to 686868
- Chat Online: Use Facebook Messenger to access e-mental health support
- Who Is It For? Any kids, youth, and young adults in Ontario
- When Is It Available? 24/7
- What Supports Are Available? Trained volunteer crisis responders you can talk to about anything you’re going through
- Phone: 1-866-933-2023 or 519-433-2023
- Text: 519-433-2023
- Chat Online: Connect through web chat
- Who Is It For? Anyone 16 or older living in Elgin, Middlesex, Oxford, or London with mental health or addiction concerns
- When Is It Available? 24/7
- What Supports Are Available?
- Supportive listening
- Information and education
- Crisis support, including a crisis response team
- Connection to community supports and addiction treatment
- Phone: 519-433-0334 (English) or 519-433-3101, ext. 228 (French)
- Who Is It For? Children and youth up to 18 years old and their parents/guardians
- When Is It Available? 24/7
- What Supports Are Available?
- Supportive listening
- Planning
- Referral and intake to community resources
- Brief follow-up counselling in urgent situations
- Phone: 519-434-9191
- Location: 648 Huron St., London, Ontario N5Y 4J8
- Who Is It For? Anyone 16 or older experiencing a mental health and/or addictions crisis who does not require hospital or emergency services
- When Is It Available? 24/7
- What Supports Are Available?
- Walk in support
- Assessment
- Supportive counselling for immediate crisis issues
- Referrals to other services for ongoing, non-crisis issues
- Phone: 1-888-829-7484
- Who Is It For? Anyone living in Huron and Perth Counties experiencing a mental health crisis
- When Is It Available? 24/7
- What Supports Are Available?
- Crisis assessment
- Brief crisis therapy
- Education about mental health and addiction services
- Referrals for treatment
- In-person assessment via the mobile team in hospital emergency rooms, homes, a community space, schools, and doctors’ offices
- Phone: 1-855-242-3310
- Chat Online: On the Hope for Wellness website, click the chat icon to message a counsellor
- Who Is It For? All Indigenous peoples across Canada
- When Is It Available? 24/7
- What Supports Are Available? Immediate mental health counselling and crisis intervention available in Cree, Ojibway, Inuktitut, English, and French
- Phone: 1-877-330-6366
- Who Is It For? Trans and questioning people in crisis, including those struggling with gender identity
- When Is It Available? 24/7 (hours may vary based on volunteer availability)
- What Supports Are Available? A volunteer trans peer support hotline by trans people for trans people that is fully anonymous and connection to resources if requested
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